Terms and conditions

About these terms

These terms apply to your use of leadshala.com (our “site”) and set out our 30-day money-back guarantee for clients. The site is run by LeadShala Digital Media (“LeadShala”, “we”, “us”), Apollo Premier, Vijay Nagar Square, Indore, Madhya Pradesh, India. You can reach us at contact@leadshala.com.

By using our site, you agree to these terms. If you don’t agree, please don’t use it.

If you use our site on behalf of a business, you confirm that you can accept these terms for it, and “you” includes that business.

These terms are an electronic record under India’s Information Technology Act, 2000 and don’t need a physical or digital signature.

Other terms that apply

• Our Privacy Policy explains how we handle personal data.
• If you hire us, our written proposal or agreement with you governs the services. If it conflicts with these terms, the agreement applies, except that it can only extend, not reduce, our 30-day money-back guarantee.
• Services we use on our site, such as Calendly for bookings and Google Meet for calls, have their own terms.

Who can use our site

Our site is for businesses and for people aged 18 or over.

You are responsible for making sure that anyone who uses our site through your internet connection or devices knows about these terms and follows them.

Using our site

Our site is free to use. We may update, change, suspend or withdraw any part of it at any time, and we don’t promise that it will always be available or free of errors.

The content on our site is general information about us and our services. It isn’t professional advice for your situation, so please don’t rely on it alone. We work to keep it accurate and up to date, but we don’t promise that it is complete, accurate or current.

Results and examples

Case studies, figures and reviews on our site describe what happened for specific clients at specific times. They are not a promise of the results you will get. Results depend on many things we don’t control, such as your market, budget, offer, competition and the work of your own team.

Apart from the money-back guarantee below, we don’t guarantee any specific result, such as rankings, traffic, leads or sales.

Our services and prices

Service descriptions, prices and timelines on our site are a guide. What we will do, by when and for how much is set out in a written proposal or agreement, which becomes binding only when both of us accept it. We may decline any project.

Prices on our site are in US dollars and may change. The price in your accepted proposal or agreement is the one that applies.

Advertising spend is separate from our fees. You pay it directly to the ad platforms, such as Google or Meta, unless we agree otherwise in writing.

Calls and teardowns

You can book a free 30-minute call through the calendar on our site, which runs on Calendly. You can reschedule or cancel using the links in your booking confirmation.

We may record calls to take notes, as our Privacy Policy explains. We tell you first, and you can say no.

If you ask for a free growth teardown, we record a short video review of the website you send us and email it to you. It is our opinion, based on what we can see from the outside, for your internal use. It isn’t a full audit. We aim to send it within 48 hours.

A call or a teardown doesn’t commit you or us to anything.

30-day money-back guarantee

We stand by our work.

We give every client a 30-day money-back guarantee: if you are not satisfied with the results of our services, we refund our fees. It works like this:

• It covers the fees you paid us for the first 30 days of the service, counted from the start date in your agreement. It doesn’t cover money paid to advertising platforms or other partners for your campaigns, such as Google, Meta (Facebook), Microsoft (Bing), Yahoo and LinkedIn.
• You need to ask for it within those first 30 days.
• To ask, email contact@leadshala.com with “Refund request” in the subject.
• We refund the fees within 60 days of your request.
• Your written agreement with us can extend this guarantee, but not reduce it.

This guarantee is part of every client agreement and is in addition to any rights you have under the law.

Intellectual property

We, or the people who license content to us, own all intellectual property in our site and its content, including text, design, graphics, logos, videos and code. It is protected by copyright, trademark and other laws. All rights are reserved.

You may view our site, and print or download extracts from it for your own reference or to share inside your organization. You must not change them, remove any notices from them, or use any images, videos or graphics separately from the text around them.

You must not use our content for commercial purposes, republish it or use it to train AI models without our written permission.

LeadShala, our logo and our product names are our trademarks. Other names and logos on our site belong to their owners.

Ownership of the work we create for clients is set out in our agreement with each client.

Things you must not do

You must not:

• use our site in a way that breaks any law, or for anything fraudulent or harmful;
• send false information, spam, or anyone else’s personal data without their permission through our forms;
• try to get unauthorized access to our site, the server it runs on, or any system or database connected to it;
• attack our site, including with a denial-of-service attack, or introduce viruses, trojans, worms or other harmful material;
• use bots, scrapers or other automated tools to copy or collect content or data from our site, apart from search engines indexing it;
• test the security of our site without our written permission, or pretend to be someone else.

Misusing our site can be an offense under India’s Information Technology Act, 2000 and other laws. We may report it to the authorities and cooperate with them, including by sharing your identity with them. If you misuse our site, your right to use it ends immediately.

If you find a security problem on our site, please tell us at contact@leadshala.com.

We don’t guarantee that our site is free of bugs or viruses. Please use your own antivirus software and protect your own devices and data.

Links and other services

Our site links to other websites and uses third-party services, such as Calendly and Google Meet. We don’t control them and are not responsible for their content, availability or practices. A link doesn’t mean we endorse a site.

You may link to our home page in a way that is fair and legal and doesn’t damage our reputation. Don’t suggest that we endorse you when we don’t, and don’t show our site inside a frame on another site.

Our responsibility to you

Nothing in these terms limits or excludes our liability where the law doesn’t allow it, including liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation.

Our site is provided free of charge and “as is”. To the fullest extent the law allows, we exclude all conditions, warranties and other terms that might otherwise apply to it.

To the fullest extent the law allows, we are not liable to you for any loss or damage arising from using, or being unable to use, our site, or from relying on its content. This includes loss of profits, sales, business, revenue, data or goodwill, and any indirect or consequential loss.

Our responsibility for the services we provide to clients is set out in our agreement with each client.

If you are a consumer, you have legal rights that these terms can’t take away.

If you break these terms

If you use our site for business and break these terms, you are responsible for the reasonable losses, costs and claims we face as a result, including reasonable legal fees.

We may suspend or end your use of our site if you break these terms.

Privacy

Our Privacy Policy explains how we collect and use personal data, including how we record calls and how the booking calendar works. Please read it.

Changes to these terms

We may change these terms by updating this page. The date at the top shows when they last changed, and the changes apply from that date. Please check this page each time you use our site. Changes won’t apply to a dispute that started before them.

These terms took effect on 27 September 2026.

Law and disputes

These terms, and any dispute about them or our site, are governed by the laws of India.

If you have a concern, please write to us first at contact@leadshala.com. We will try to resolve it within 30 days.

If we can’t, the courts at Indore, Madhya Pradesh, India have exclusive jurisdiction. If you are a consumer, you may also be able to bring a claim in the courts where you live, and you keep the protection of the mandatory laws of your country.

Disputes about the services we provide to clients are dealt with as set out in the client’s agreement.

Other legal terms

• If a court finds any part of these terms invalid or unenforceable, the rest stays in effect.
• If we don’t enforce a right straight away, we can still enforce it later.
• You may not transfer your rights under these terms to anyone else. We may transfer ours to someone who takes over our business.
• Only you and we have rights under these terms. No one else can enforce them.
• These terms are the whole agreement between you and us about your use of our site.
• These terms are written in English. If we translate them, the English version applies.
• We may send you notices by email or by posting them on our site.

Contact us

Questions about these terms? Email contact@leadshala.com, or write to LeadShala Digital Media, Apollo Premier, Vijay Nagar Square, Indore, Madhya Pradesh, India.